Privacy Policy

Last Updated: June 2026

Treks India ("we," "our," or "us") is committed to protecting the privacy of our customers, travelers, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any manner.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including your name, email address, phone number, and communication details. We may also collect booking information, travel preferences, participation requirements, identification documents where necessary for verification or compliance purposes, health-related information relevant to travel safety, and emergency contact details.

Additionally, technical information such as IP address, browser type, device information, and website usage data may be collected automatically through our website.

How We Collect Information

Information may be collected when you:

Complete forms on our website
Make bookings or reservations
Contact us through phone, email, or other communication channels
Participate in tours, treks, or travel programs
Interact with our website through cookies and analytics tools

How We Use Your Information

The information collected may be used to:

Process bookings and reservations
Deliver travel and trekking services
Communicate confirmations, updates, and support information
Improve website performance and user experience
Ensure participant safety during tours and treks
Comply with legal and regulatory obligations
Send promotional or marketing communications where consent has been provided

Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

User consent
Contractual necessity
Compliance with legal obligations
Legitimate business interests

Information Sharing

We may share information with trusted third-party service providers including payment gateways, travel partners, logistics providers, technology providers, and regulatory authorities where legally required.

Treks India does not sell, rent, or commercially trade personal information. While we work with reputable service providers, we are not responsible for actions taken by independent third parties beyond our control.

Media and Content Disclaimer

Our website may contain images, videos, graphics, or other content sourced from third parties or used under applicable licenses and permissions.

Unless specifically stated otherwise, ownership rights remain with the respective owners. Such content is used solely for informational, promotional, or illustrative purposes.

Data Retention

Personal information is retained only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and applicable laws.

Data Security

Treks India implements reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic storage system or method of transmission over the internet can guarantee complete security. Treks India shall not be liable for unauthorized access, cyber incidents, data breaches, or security failures beyond its reasonable control.

Cookies Policy

Our website may use cookies and similar technologies to:

Enhance website functionality
Improve user experience
Analyze website traffic and performance
Maintain website security

Users may disable cookies through their browser settings. However, certain features of the website may not function properly if cookies are disabled.

Your Rights

Subject to applicable laws, users may have the right to:

Access personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent for marketing communications
Request information regarding data processing activities

Treks India reserves the right to refuse or limit such requests where permitted by law.

Third-Party Websites

Our website may contain links to third-party websites for user convenience. Treks India does not control and is not responsible for the privacy practices, content, or policies of such external websites. Users are encouraged to review the privacy policies of those websites independently.

Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors unless appropriate consent has been obtained.

Limitation of Liability

To the maximum extent permitted by applicable law, Treks India shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the collection, use, storage, disclosure, or processing of personal information, including but not limited to unauthorized access, data loss, system failures, or actions of third-party service providers.

Use of our website and services is at the user's own risk.

Changes to This Privacy Policy

Treks India reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Any changes shall become effective immediately upon publication on the website. Continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the official communication channels provided by Treks India.

Treks India
Website: www.treksindia.com
Email: info@treksindia.com